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Przeglądarki internetowe nie działają


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looon
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Location: Kraków
Joined: 03 Oct 2013
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looon
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Post#1 03 Oct 2013 15:57  Topic author   

Przeglądarki internetowe nie działają


Proszę o pomoc w analizie logów. Od paru dni na laptopie pojawił się problem z dostępem do internetu - nie otwiera stron żadna z przeglądarek.

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Kolobos
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Location: Warszawa
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Post#2 03 Oct 2013 16:28    

Re: Przeglądarki internetowe nie działają


Odinstaluj:
VideoDownloadConverter Firefox Toolbar
VideoDownloadConverter Internet Explorer Toolbar
Qtrax Player
Update for Zip Opener
Qtrax Connection Manager
Zip Opener Packages

Uzyj AdwCleaner, opcja Scan i Clean:
http://www.bleepingcomputer.com/download/adwcleaner/

Wykonaj skrypt w OTL:

:OTL
PRC - [2013-09-20 00:08:03 | 000,042,504 | ---- | M] (COMPANYVERS_NAME) -- C:\Program Files\VideoDownloadConverter_4z\bar\1.bin\4zbarsvc.exe
PRC - [2013-09-20 00:08:03 | 000,030,096 | ---- | M] (VER_COMPANY_NAME) -- C:\Program Files\VideoDownloadConverter_4z\bar\1.bin\4zbrmon.exe
PRC - [2013-09-18 00:46:47 | 003,579,904 | ---- | M] (Bandoo Media Inc.) -- C:\Program Files\Movies Toolbar\Datamngr\DatamngrUI.exe
PRC - [2013-09-18 00:46:43 | 003,418,624 | ---- | M] (Bandoo Media Inc.) -- C:\Program Files\Movies Toolbar\Datamngr\DatamngrCoordinator.exe
PRC - [2013-07-29 12:22:04 | 000,118,568 | ---- | M] () -- C:\Users\Piotrek\Qtrax\Player\notification.exe
PRC - [2012-11-08 18:32:04 | 000,711,112 | ---- | M] () -- C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\13.2.0\ToolbarUpdater.exe
SRV - [2013-09-20 00:08:03 | 000,042,504 | ---- | M] (COMPANYVERS_NAME) [Auto | Running] -- C:\Program Files\VideoDownloadConverter_4z\bar\1.bin\4zbarsvc.exe -- (VideoDownloadConverter_4zService)
SRV - [2013-09-18 00:46:43 | 003,418,624 | ---- | M] (Bandoo Media Inc.) [Auto | Running] -- C:\Program Files\Movies Toolbar\Datamngr\DatamngrCoordinator.exe -- (DatamngrCoordinator)
SRV - [2012-11-08 18:32:04 | 000,711,112 | ---- | M] () [Auto | Running] -- C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\13.2.0\ToolbarUpdater.exe -- (vToolbarUpdater13.2.0)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Users\Piotrek\AppData\Local\Temp\catchme.sys -- (catchme)
DRV - File not found [Kernel | On_Demand | Unknown] -- -- (arqez1jv)
DRV - File not found [Kernel | On_Demand | Unknown] -- -- (ailuqiqd)
IE - HKLM\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}: "URL" = http://dts.search.ask.com/sr?s...06&o=APN10645&apn ptnrs=AG6&q={searchTerms}
IE - HKCU\..\URLSearchHook: {93a3111f-4f74-4ed8-895e-d9708497629e} - No CLSID value found
FF - HKLM\Software\MozillaPlugins\@VideoDownloadConverter_4z.com/Plugin: C:\Program Files\VideoDownloadConverter_4z\bar\1.bin\NP4zStub.dll (MindSpark)
[2013-09-23 10:52:16 | 000,000,000 | ---D | M] (New tab) -- C:\Users\Piotrek\AppData\Roaming\mozilla\Firefox\Profiles\caei151g.default\extensions\{A159B887-7EA3-B6C7-59EB-D1011D624DC6}
[2013-06-18 23:14:22 | 000,001,294 | ---- | M] () -- C:\Users\Piotrek\AppData\Roaming\mozilla\firefox\profiles\caei151g.default\searchplugins\delta.xml
O2 - BHO: (Complitly) - {0FB6A909-6086-458F-BD92-1F8EE10042A0} - C:\Users\Piotrek\AppData\Roaming\Complitly\Complitly.dll (SimplyGen)
O2 - BHO: (Skype Browser Helper) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (no name) - {c547c6c2-561b-4169-a2a5-20ba771ca93b} - No CLSID value found.
O4 - HKLM..\Run: [VideoDownloadConverter Search Scope Monitor] C:\Program Files\VideoDownloadConverter_4z\bar\1.bin\4zSrchMn.exe (MindSpark)
O4 - HKLM..\Run: [VideoDownloadConverter_4z Browser Plugin Loader] C:\Program Files\VideoDownloadConverter_4z\bar\1.bin\4zbrmon.exe (VER_COMPANY_NAME)
O4 - HKCU..\Run: [QtraxNotification] C:\Users\Piotrek\Qtrax\Player\Notification.exe ()
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1 6 0 31-windows-i586.cab (Java Plug-in 10.25.2)
O16 - DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1 6 0 31-windows-i586.cab (Java Plug-in 1.6.0_31)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1 6 0 31-windows-i586.cab (Java Plug-in 10.25.2)
O36 - AppCertDlls: x64 - (c:\program files\movies toolbar\datamngr\x64\apcrtldr.dll) - File not found
O36 - AppCertDlls: x86 - (c:\program files\movies toolbar\datamngr\apcrtldr.dll) - c:\Program Files\Movies Toolbar\Datamngr\apcrtldr.dll ()
[2013-09-23 10:52:13 | 000,000,000 | ---D | C] -- C:\Program Files\Movies Toolbar
[2013-09-23 10:52:11 | 000,000,000 | ---D | C] -- C:\ProgramData\Datamngr
[2013-09-22 20:35:23 | 000,000,000 | ---D | C] -- C:\Users\Piotrek\AppData\Local\Babylon
[2013-09-20 00:08:13 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Video Download Converter
[2013-09-20 00:08:13 | 000,000,000 | ---D | C] -- C:\Program Files\Video Download Converter
[2013-09-20 00:08:06 | 000,000,000 | ---D | C] -- C:\Users\Piotrek\AppData\Local\VideoDownloadConverter_4z
[2013-09-20 00:08:03 | 000,000,000 | ---D | C] -- C:\Program Files\VideoDownloadConverter_4z
[2013-10-03 13:24:52 | 000,000,316 | ---- | M] () -- C:\Windows\tasks\ilazmmjc.job
[2013-10-02 20:28:00 | 000,001,064 | ---- | M] () -- C:\Windows\tasks\FacebookUpdateTaskUserS-1-5-21-463180154-1204085003-4290093290-1000Core.job
[2013-01-22 15:09:59 | 000,118,784 | RHS- | C] () -- C:\Windows\System32\propsysq.dll

:Files
C:\Users\Piotrek\AppData\Local\Google\Chrome\User Data\Default\Extensions\ijblflkdjdopkpdgllkmlbgcffjbnfda\


Zainstaluj: http://ninite.com/java/

Zrob tez pelny skan przy pomocy Mbam:
http://www.bleepingcomputer.com/download/malwarebytes-anti-malware/
oraz: http://ftp.drweb.com/pub/drweb/cureit/launch.exe



Po wykonaniu daj nowy log z OTL, ze skanowania.

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safbot1st
Level 43
Joined: 01 Mar 2010
Posts: 10951
Helped: 1059
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safbot1st
Level 43
Post#3 03 Oct 2013 16:29    

Re: Przeglądarki internetowe nie działają


Ikona połączenia z kartą sieciową pokazuje w ogóle, że kabel jest podłączony?
Wi-fi też nie ma żadnego krzyżyka na ikonie połączenia?

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Kolobos
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Location: Warszawa
Joined: 13 Jun 2003
Posts: 48206
Helped: 8988
Post rating: 766
Kolobos
Spec od komputerów
Post#4 03 Oct 2013 16:34Helpful post    

Re: Przeglądarki internetowe nie działają


Na razie ikony zostawmy w spokoju.

Strony/przegladarke zapewne blokuje antywirus lub sama infekcja:
[2013-10-03 13:24:52 | 000,000,316 | ---- | M] () -- C:\Windows\tasks\ilazmmjc.job
[2013-01-22 15:09:59 | 000,118,784 | RHS- | C] () -- C:\Windows\System32\propsysq.dll

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looon
Level 4
Location: Kraków
Joined: 03 Oct 2013
Posts: 5
Post rating: 1
looon
Level 4
Post#5 04 Oct 2013 08:55  Topic author   

Re: Przeglądarki internetowe nie działają


Po samym użyciu adwcleaner problem z przeglądarkami się skończył. Wykonałem jednak również kolejne wskazówki i po nich log z otl wygląda następująco:

========== OTL ==========
No active process named 4zbarsvc.exe was found!
No active process named 4zbrmon.exe was found!
No active process named DatamngrUI.exe was found!
No active process named DatamngrCoordinator.exe was found!
No active process named notification.exe was found!
No active process named ToolbarUpdater.exe was found!
Error: No service named VideoDownloadConverter_4zService was found to stop!
Service\Driver key VideoDownloadConverter_4zService not found.
File C:\Program Files\VideoDownloadConverter_4z\bar\1.bin\4zbarsvc.exe not found.
Error: No service named DatamngrCoordinator was found to stop!
Service\Driver key DatamngrCoordinator not found.
File C:\Program Files\Movies Toolbar\Datamngr\DatamngrCoordinator.exe not found.
Service vToolbarUpdater13.2.0 stopped successfully!
Service vToolbarUpdater13.2.0 deleted successfully!
File C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\13.2.0\ToolbarUpdater.exe not found.
Error: No service named catchme was found to stop!
Service\Driver key catchme not found.
File C:\Users\Piotrek\AppData\Local\Temp\catchme.sys not found.
Error: No service named arqez1jv was found to stop!
Service\Driver key arqez1jv not found.
Error: No service named ailuqiqd was found to stop!
Service\Driver key ailuqiqd not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}\ not found.
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\\{93a3111f-4f74-4ed8-895e-d9708497629e} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{93a3111f-4f74-4ed8-895e-d9708497629e}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@VideoDownloadConverter_4z.com/Plugin\ deleted successfully.
File C:\Program Files\VideoDownloadConverter_4z\bar\1.bin\NP4zStub.dll not found.
Folder C:\Users\Piotrek\AppData\Roaming\mozilla\Firefox\Profiles\caei151g.default\extensions\{A159B887-7EA3-B6C7-59EB-D1011D624DC6}\ not found.
File C:\Users\Piotrek\AppData\Roaming\mozilla\firefox\profiles\caei151g.default\searchplugins\delta.xml not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0FB6A909-6086-458F-BD92-1F8EE10042A0}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0FB6A909-6086-458F-BD92-1F8EE10042A0}\ not found.
File C:\Users\Piotrek\AppData\Roaming\Complitly\Complitly.dll not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}\ not found.
C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll moved successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c547c6c2-561b-4169-a2a5-20ba771ca93b}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{c547c6c2-561b-4169-a2a5-20ba771ca93b}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\VideoDownloadConverter Search Scope Monitor not found.
File C:\Program Files\VideoDownloadConverter_4z\bar\1.bin\4zSrchMn.exe not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\VideoDownloadConverter_4z Browser Plugin Loader not found.
File C:\Program Files\VideoDownloadConverter_4z\bar\1.bin\4zbrmon.exe not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\QtraxNotification not found.
File C:\Users\Piotrek\Qtrax\Player\Notification.exe not found.
Starting removal of ActiveX control {8AD9C840-044E-11D1-B3E9-00805F499D93}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
Starting removal of ActiveX control {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA}\ not found.
Starting removal of ActiveX control {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\AppCertDlls\\x64 not found.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\AppCertDlls\\x86 not found.
File c:\Program Files\Movies Toolbar\Datamngr\apcrtldr.dll not found.
Folder C:\Program Files\Movies Toolbar\ not found.
C:\ProgramData\Datamngr folder moved successfully.
Folder C:\Users\Piotrek\AppData\Local\Babylon\ not found.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Video Download Converter folder moved successfully.
Folder move failed. C:\Program Files\Video Download Converter scheduled to be moved on reboot.
Folder C:\Users\Piotrek\AppData\Local\VideoDownloadConverter_4z\ not found.
Folder C:\Program Files\VideoDownloadConverter_4z\ not found.
C:\Windows\Tasks\ilazmmjc.job moved successfully.
C:\Windows\Tasks\FacebookUpdateTaskUserS-1-5-21-463180154-1204085003-4290093290-1000Core.job moved successfully.
File move failed. C:\Windows\System32\propsysq.dll scheduled to be moved on reboot.
========== FILES ==========
Folder C:\Users\Piotrek\AppData\Local\Google\Chrome\User Data\Default\Extensions\ijblflkdjdopkpdgllkmlbgcffjbnfda not found.

OTL by OldTimer - Version 3.2.69.0 log created on 10032013_224551

Files\Folders moved on Reboot...
Folder move failed. C:\Program Files\Video Download Converter scheduled to be moved on reboot.
C:\Windows\System32\propsysq.dll moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

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Kolobos
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Location: Warszawa
Joined: 13 Jun 2003
Posts: 48206
Helped: 8988
Post rating: 766
Kolobos
Spec od komputerów
Post#6 04 Oct 2013 11:42    

Re: Przeglądarki internetowe nie działają


Wybierz w OTL Sprzatanie i to wszystko.

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looon
Level 4
Location: Kraków
Joined: 03 Oct 2013
Posts: 5
Post rating: 1
looon
Level 4
Post#7 04 Oct 2013 15:27  Topic author   

Re: Przeglądarki internetowe nie działają


Dzięki za pomoc! Temat zamykam.

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