TV ELKOS 32LR221AD-S - IN DISPLAY ELKOS AND NOT OPEN

TV ELKOS MODEL TV ELKOS 32LR221AD-S
stays on the screen and does not open
to repair the software
maybe there is something to help me out

Hello all

maybe somebody may have information from the elk group
http://www.elkoscenter.com/

+381 39 421 245 | +381 39 433 151 | info(malpa)elkoscenter.com

Zona Industriale p.n., 30 000 Pejë, Kosovë

these are the distributor of the elkos tv broadcast

I solved the problem with the software from motherboard tp-ms338-pb801, but does not work with the original remote control must be replaced, model NVTC RM-014S +.

what firmware did they set