Windows 7 x64 , nie otwieraja sie skroty na pulpicie

Question

Witam, Chciałbym się was poradzić co może być przyczyną że po uruchomieniu komputera po jakimś czasie nie działają mi żadne skróty ikon na pulpicie, mało tego kiedy wchodzę do Menu START to też nigdzie nie mogę wejść. Jedynym rozwiązaniem jest 3 klawisze i przejście do menadżer zadań, zamknąć...

bodziom257 · Answer

Kiedy dokładnie zaczął pojawiać się ten problem?

lkosz · Answer

Powiem ci, że sam nie wiem. Od formatu działo jakiś czas, pojawiło się nagle. Myślę, że to może wina jakieś aktualizacji windows, coś się gryzie. Mam nowy komputer, na starym miałem zainstalowany windows 7 x86 i nigdy nie miałem takieg czegoś.

Bródka · Answer

Zeskanuj system programem HiJackThis i wstaw tutaj log z wyniku skanowania, zeskanowanie programem Malwarebytes' Anti-Malware też nie zaszkodzi Jakiego masz antywirusa ?

bodziom257 · Answer

To w takim razie kiedy miał miejsce format?

lkosz · Answer

Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 17:42:52, on 2012-01-13 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v9.00 (9.00.8112.16421) Boot mode: Normal Running processes: C:\Program Files (x86)\ASUS\AI Suite II\AsRoutineController.exe C:\Program Files (x86)\ASUS\AI Suite II\DIGI+ VRM\VRMHelp.exe C:\Program Files (x86)\ASUS\AI Suite II\ASUS Mobilink\iPhone Simulator\pnSvc.exe C:\Program Files (x86)\ASUS\AI Suite II\ASUS Mobilink\Simulator\EC Simulator.exe C:\Program Files (x86)\ASUS\AI Suite II\EPU\EPUHelp.exe C:\Program Files (x86)\ASUS\AI Suite II\AI Suite II.exe C:\Program Files (x86)\ASUS\AI Suite II\Sensor\AlertHelper\AlertHelper.exe C:\Program Files (x86)\EXPERTool\TBPANEL.exe C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe C:\Program Files (x86)\Skype\Phone\Skype.exe C:\Program Files (x86)\Common Files\AVerMedia\AVerQuick\AVerHIDReceiver.exe C:\Program Files (x86)\Common Files\AVerMedia\AVerQuick\AVerQuick.exe C:\Program Files (x86)\ASUS\AI Suite II\ASUS Mobilink\Simulator\AsShellProcess.exe C:\Program Files (x86)\Hewlett-Packard\HP Wireless Elite Keyboard\HPKEYBOARDg.EXE C:\Users\Lukasz\AppData\Roaming\Dropbox\bin\Dropbox.exe C:\Program Files (x86)\WePrint\WePrint Server.exe C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe C:\Program Files (x86)\iTunes\iTunesHelper.exe C:\Program Files (x86)\InstallShield Installation Information\{E6931688-DA2B-4E16-8539-3D323D69C677}\AiChargerPlus.exe C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe C:\Program Files (x86)\SOUNDGRAPH\iMON\iMON.exe C:\Program Files (x86)\Nero\Nero 11\Nero BackItUp\NBAgent.exe C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe C:\Program Files (x86)\Internet Explorer\IELowutil.exe C:\Program Files (x86)\iTunes\iTunes.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\SyncServer.exe C:\Program Files (x86)\NAPI-PROJEKTapisy.exe C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\ATH.exe C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=userinit.exe O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll O2 - BHO: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll O2 - BHO: IESpeakDoc - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~3\Office14\URLREDIR.DLL O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll O3 - Toolbar: Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe O4 - HKLM\..\Run: [ASUS ShellProcess Execute] C:\Program Files (x86)\ASUS\AI Suite II\ASUS Mobilink\Simulator\AsShellProcess.exe O4 - HKLM\..\Run: [HP KEYBOARDg] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Elite Keyboard\HPKEYBOARDg.EXE O4 - HKLM\..\Run: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon O4 - HKLM\..\Run: C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe O4 - HKLM\..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe O4 - HKLM\..\Run: C:\Program Files (x86)\iTunes\iTunesHelper.exe O4 - HKLM\..\Run: [ASUS AiChargerPlus Execute] C:\Program Files (x86)\InstallShield Installation Information\{E6931688-DA2B-4E16-8539-3D323D69C677}\AiChargerPlus.exe O4 - HKLM\..\Run: [AVP] C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe O4 - HKLM\..\Run: C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe O4 - HKLM\..\Run: [FileZilla Server Interface] C:\Program Files (x86)\FileZilla Server\FileZilla Server Interface.exe O4 - HKLM\..\Run: [QuickTime Task] C:\Program Files (x86)\QuickTime\QTTask.exe -atboottime O4 - HKLM\..\Run: [TkBellExe] C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe -osboot O4 - HKLM\..\Run: C:\Program Files (x86)\SOUNDGRAPH\iMON\iMON.exe /startup O4 - HKLM\..\Run: [NBAgent] C:\Program Files (x86)\Nero\Nero 11\Nero BackItUp\NBAgent.exe /WinStart O4 - HKLM\..\Run: [LogMeIn Hamachi Ui] C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe --auto-start O4 - HKCU\..\Run: [GAINWARD] C:\Program Files (x86)\EXPERTool\TBPanel.exe /A O4 - HKCU\..\Run: C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [TomTomHOME.exe] C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe O4 - HKCU\..\Run: C:\Program Files (x86)\Skype\Phone\Skype.exe /nosplash /minimized O4 - HKCU\..\Run: C:\Program Files\uTorrent\uTorrent.exe /MINIMIZED O4 - HKCU\..\Run: [DAEMON Tools Lite] C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe -autorun O4 - HKUS\S-1-5-19\..\Run: %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'USŁUGA LOKALNA') O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'USŁUGA LOKALNA') O4 - HKUS\S-1-5-20\..\Run: %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'USŁUGA SIECIOWA') O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'USŁUGA SIECIOWA') O4 - HKUS\S-1-5-21-300428036-2632545553-1789993472-1001\..\Run: %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser') O4 - HKUS\S-1-5-21-300428036-2632545553-1789993472-1001\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser') O4 - Startup: Dropbox.lnk = C:\Users\Lukasz\AppData\Roaming\Dropbox\bin\Dropbox.exe O4 - Startup: WePrint Server.lnk = C:\Program Files (x86)\WePrint\WePrint Server.exe O4 - Global Startup: AVer HID Receiver.lnk = C:\Program Files (x86)\Common Files\AVerMedia\AVerQuick\AVerHIDReceiver.exe O4 - Global Startup: AVerQuick.lnk = C:\Program Files (x86)\Common Files\AVerMedia\AVerQuick\AVerQuick.exe O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\ie_banner_deny.htm O8 - Extra context menu item: E&ksportuj do programu Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000 O9 - Extra button: &Virtual Keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\ievkbd.dll O9 - Extra button: (no name) - {7815BE26-237D-41A8-A98F-F7BD75F71086} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll O9 - Extra 'Tools' menuitem: Send by Bluetooth to - {7815BE26-237D-41A8-A98F-F7BD75F71086} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\klwtbbho.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: ASUS Com Service (asComSvc) - Unknown owner - C:\Program Files (x86)\ASUS\AXSP\1.00.14\atkexComSvc.exe O23 - Service: ASUS HM Com Service (asHmComSvc) - Unknown owner - C:\Program Files (x86)\ASUS\AAHM\1.00.14\aaHMSvc.exe O23 - Service: ASUS System Control Service (AsSysCtrlService) - Unknown owner - C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.11\AsSysCtrlService.exe O23 - Service: AtherosSvc - Atheros Commnucations - C:\Program Files (x86)\Bluetooth Suite\adminservice.exe O23 - Service: AVerRemote - AVerMedia - C:\Program Files (x86)\Common Files\AVerMedia\Service\AVerRemote.exe O23 - Service: AVerScheduleService - Unknown owner - C:\Program Files (x86)\Common Files\AVerMedia\Service\AVerScheduleService.exe O23 - Service: Kaspersky Anti-Virus Service (AVP) - Kaspersky Lab ZAO - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2012\avp.exe O23 - Service: Usługa Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: FileZilla Server FTP server (FileZilla Server) - FileZilla Project - C:\Program Files (x86)\FileZilla Server\FileZilla Server.exe O23 - Service: LogMeIn Hamachi Tunneling Engine (Hamachi2Svc) - LogMeIn Inc. - C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2.exe O23 - Service: Canon Inkjet Printer/Scanner/Fax Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE O23 - Service: Intel® PROSet Monitoring Service - Unknown owner - C:\Windows\system32\IProsetMonitor.exe (file missing) O23 - Service: Usługa iPod (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: @C:\Program Files (x86)\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files (x86)\Nero\Update\NASvc.exe O23 - Service: @%SystemRoot%\System32etlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32vvsvc.exe (file missing) O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D VisionvSCPAPISvr.exe O23 - Service: TomTomHOMEService - TomTom - C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd - C:\Program Files\RealVNC\VNC4\WinVNC4.exe O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) -- End of file - 15232 bytes Dodano po 2 [minuty]: dwa mce temu

bodziom257 · Answer

Bródka pytał o antywirusa. Masz jakiegoś zainstalowanego?

Bródka · Answer

Zeskanuj komputer dobrym antywirusem, widzę z loga że masz kaspersky, ma aktualną bazę wirusów ?
Z logu wynika ze brakuje ci trochę plików systemowych, można podejrzewać wirusy
Użyj również tego drugiego narzędzia do skanowania

Naprawę plików systemowych można wykonać poleceniem sfc /scannow ale to dopiero po skanowaniu kasperskim i anti malware

lkosz · Answer

Temat do zamknięcia, problem był z klawiaturą i myszką. Po wymianie na inną wszystko wróciło do normy

Windows 7 x64 , nie otwieraja sie skroty na pulpicie

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