cześć, siostrzenica ma problem z ASUS TUF Gaming FX505DT R5-3550H/8GB/512 (fx505dt-al087) grafika NVIDIA GeForce GTX 1650 + AMD Radeon™ Vega 8
Otóż podczas nauczania zdalnego jak i w innych sytuacjach losowych wyskakuje jej bluescreen
Kod zatrzymania: thread stuck in device driver I laptop strasznie wyje.
Wstępnie doczytałem, że bluescreen związany jest z karta graficzną
Pierwsze, co kazałem zrobić to uaktualnić sterowniki do grafiki ze strony producenta, ale to nie rozwiązało problemu. Wyłączenie gtx też nie pomogło (01.12.2020 ponowny bluescreen)
I pytanie czy to wycie to uszkodzona któraś karta, ewentualnie co może być powodem pojawiającego sie bluescreena.
raporty z programu bluescreenview:
==================================================
Dump File : 120120-6953-01.dmp
Crash Time : 01.12.2020 11:52:10
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : ffffd587`154f1680
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+10b327
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1c1510
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\120120-6953-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 18362
Dump File Size : 1 819 636
Dump File Time : 01.12.2020 11:54:04
==================================================
==================================================
Dump File : 113020-10671-01.dmp
Crash Time : 30.11.2020 11:57:00
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : ffff8a0e`e75b56c0
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+10b327
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1c1510
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\113020-10671-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 18362
Dump File Size : 1 960 964
Dump File Time : 30.11.2020 11:59:27
==================================================
==================================================
Dump File : 112620-8656-01.dmp
Crash Time : 26.11.2020 11:14:56
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : ffff878f`d1408680
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+10b327
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1c1510
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\112620-8656-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 18362
Dump File Size : 1 562 700
Dump File Time : 26.11.2020 11:16:24
==================================================
==================================================
Dump File : 112520-8671-01.dmp
Crash Time : 25.11.2020 10:07:19
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : ffffce8f`593d3680
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+10b327
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1c1510
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\112520-8671-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 18362
Dump File Size : 1 904 460
Dump File Time : 25.11.2020 10:09:29
==================================================
==================================================
Dump File : 112420-8593-01.dmp
Crash Time : 24.11.2020 12:00:50
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : ffffde86`2ebd6680
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+10310f
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1c1510
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\112420-8593-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 18362
Dump File Size : 2 038 188
Dump File Time : 24.11.2020 12:02:34
==================================================
Filmik jak to wygląda
https://streamable.com/hvvt2q
Otóż podczas nauczania zdalnego jak i w innych sytuacjach losowych wyskakuje jej bluescreen
Kod zatrzymania: thread stuck in device driver I laptop strasznie wyje.
Wstępnie doczytałem, że bluescreen związany jest z karta graficzną
Pierwsze, co kazałem zrobić to uaktualnić sterowniki do grafiki ze strony producenta, ale to nie rozwiązało problemu. Wyłączenie gtx też nie pomogło (01.12.2020 ponowny bluescreen)
I pytanie czy to wycie to uszkodzona któraś karta, ewentualnie co może być powodem pojawiającego sie bluescreena.
raporty z programu bluescreenview:
==================================================
Dump File : 120120-6953-01.dmp
Crash Time : 01.12.2020 11:52:10
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : ffffd587`154f1680
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+10b327
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1c1510
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\120120-6953-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 18362
Dump File Size : 1 819 636
Dump File Time : 01.12.2020 11:54:04
==================================================
==================================================
Dump File : 113020-10671-01.dmp
Crash Time : 30.11.2020 11:57:00
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : ffff8a0e`e75b56c0
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+10b327
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1c1510
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\113020-10671-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 18362
Dump File Size : 1 960 964
Dump File Time : 30.11.2020 11:59:27
==================================================
==================================================
Dump File : 112620-8656-01.dmp
Crash Time : 26.11.2020 11:14:56
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : ffff878f`d1408680
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+10b327
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1c1510
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\112620-8656-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 18362
Dump File Size : 1 562 700
Dump File Time : 26.11.2020 11:16:24
==================================================
==================================================
Dump File : 112520-8671-01.dmp
Crash Time : 25.11.2020 10:07:19
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : ffffce8f`593d3680
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+10b327
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1c1510
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\112520-8671-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 18362
Dump File Size : 1 904 460
Dump File Time : 25.11.2020 10:09:29
==================================================
==================================================
Dump File : 112420-8593-01.dmp
Crash Time : 24.11.2020 12:00:50
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : ffffde86`2ebd6680
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+10310f
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1c1510
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\112420-8593-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 18362
Dump File Size : 2 038 188
Dump File Time : 24.11.2020 12:02:34
==================================================
Filmik jak to wygląda
https://streamable.com/hvvt2q